Citizen's Charter is a document which represents a systematic effort to focus on the commitment of the Organisation towards its Citizens in respects of Standard of Services, Information, Choice and Consultation, Non-discrimination and Accessibility, Grievance Redress, Courtesy and Value for Money.
Lack of awareness and knowledge and inadequate publicity, hence loss of trust among service seekers is a major limitation. There is no provision of training to the operative and supervisory staff.
Yoga Therapy Institute focuses on mainting the principles of the Citizens Charter. We maintain

(i) Quality : Improving the quality of services.
(ii) Choice : Wherever possible.
(iii) Standards :Specify what to expect and how to act if standards are not met.
(iv) Value : For the taxpayers money.
(v) Accountability


This charter seeks to provide an outline which enables our user to know the services, which are available in this institution, the quality of services they are entitled to, the method of informing complaints and suggestions for rectification.
We provide Yoga Therapy, Research and Health care to the people of Kolkata, neighbouring districts and even the nearby states. The buildings of the institution are mainly situated at Kalighat, Kolkata. Different research projects are also conducted by the therapists jointly and individually in different yogas and krias under the supervision of the Yoga Specialist Mr. Shibnath De.

• Yoga Teachers: 5 (approx)
• Other staffs: 6 (approx) including security and contractual staffs
• Beds: Yoga Beds sanctioned strength is 11.